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November 27, 2007, 04:13:49 AM
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Adobe needs to get its act together .....
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Topic: Adobe needs to get its act together ..... (Read 225 times)
«
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November 22, 2007, 02:09:46 AM »
Graeme
Administrator
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Posts: 1805
Adobe needs to get its act together .....
OK, although I feel that we Europeans are being ripped off when it comes to the upgrade (or new) cost of Audition, I did decide to go for it.
Adobe won't allow me (in Spain) to buy from an English speaking site, so I have to go through the Spanish one. That's not so bad, my Spanish isn't great, but I can get by. I place an order for the software and elect to have it posted to me - except that they don't do that, it's sent to me via a courier (another eight euros!, a posted CD would be about 50c). So far, so (fairly) good.
Then I get an email which, I think, is telling me how I can download it.
Why "I think"? Because the bloody email is in Swedish!!!!!
C'mon Adobe - you're not a couple of guys working out of a garage, you are a major international software company. You force me - a native English speaker, as evidenced by the fact I ordered the English version - to deal with your Spanish website and then send me instructions in Swedish. Heaven knows if I will get the English version I asked for.
WTF?
Come to think of it, I have had better support from guys working out of garages. Why is it that everything falls apart as soon a a major software house buys in a product? Mackie have made a total nonsense of Tracktion, for example. I shudder to think what will happen if someone like Adobe gets hold of Drumtrax - probably the guy currently offering, arguably, the best support in the world.
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Graeme
Some of my music here
Reply #1
«
on:
November 22, 2007, 11:04:21 PM »
alanofoz
Member
Posts: 456
Re: Adobe needs to get its act together .....
Any language as long as it begins with 'S'.
I'm sure your Swahili version will serve you well!
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Cheers,
Alan
Bunyip Bush Band
Reply #2
«
on:
November 23, 2007, 02:56:43 AM »
Liquid Fusion
Member
Posts: 1026
Re: Adobe needs to get its act together .....
Graeme
How do you get Drumtrax to work with AA?
Sounds like Adobe is up to something - speaking Swedish in Spain.
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Liquid Fusion (R)
Reply #3
«
on:
November 23, 2007, 11:26:45 AM »
Graeme
Administrator
Member
Posts: 1805
Re: Adobe needs to get its act together .....
Quote from: Liquid Fusion on November 23, 2007, 02:56:43 AM
How do you get Drumtrax to work with AA?
I have absolutely no idea
.
My original reference to Drumtrax was a mistake, I meant to say Jamstix.
I haven't tried any of the midi stuff out in AA3 - and probably never will.
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Graeme
Some of my music here
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