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November 26, 2007, 03:48:55 AM
62368 Posts in 6177 Topics by 2129 Members
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| | | |-+  Adobe needs to get its act together .....
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Topic: Adobe needs to get its act together .....  (Read 204 times)
« on: November 22, 2007, 02:09:46 AM »
Graeme Offline
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OK, although I feel that we Europeans are being ripped off when it comes to the upgrade (or new) cost of Audition, I did decide to go for it.

Adobe won't allow me (in Spain) to buy from an English speaking site, so I have to go through the Spanish one.  That's not so bad, my Spanish isn't great, but I can get by.  I place an order for the software and elect to have it posted to me - except that they don't do that, it's sent to me via a courier (another eight euros!, a posted CD would be about 50c).  So far, so (fairly) good.

Then I get an email which, I think, is telling me how I can download it.

Why "I think"?  Because the bloody email is in Swedish!!!!!

C'mon Adobe - you're not a couple of guys working out of a garage, you are a major international software company.  You force me - a native English speaker, as evidenced by the fact I ordered the English version - to deal with your Spanish website and then send me instructions in Swedish.  Heaven knows if I will get the English version I asked for.

WTF?

Come to think of it, I have had better support from guys working out of garages.  Why is it that everything falls apart as soon a a major software house buys in a product?  Mackie have made a total nonsense of Tracktion, for example.  I shudder to think what will happen if someone like Adobe gets hold of Drumtrax - probably the guy currently offering, arguably, the best support in the world.

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Reply #1
« on: November 22, 2007, 11:04:21 PM »
alanofoz Offline
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Any language as long as it begins with 'S'.

I'm sure your Swahili version will serve you well!
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Cheers,
Alan

Bunyip Bush Band
Reply #2
« on: November 23, 2007, 02:56:43 AM »
Liquid Fusion Offline
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Graeme

How do you get Drumtrax to work with AA?

Sounds like Adobe is up to something - speaking Swedish in Spain.

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Reply #3
« on: November 23, 2007, 11:26:45 AM »
Graeme Offline
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How do you get Drumtrax to work with AA?

I have absolutely no idea Smiley .   

My original reference to Drumtrax was a mistake, I meant to say Jamstix.

I haven't tried any of the midi stuff out in AA3 - and probably never will.
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