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December 13, 2007, 06:05:23 AM
62636 Posts in 6214 Topics by 2165 Members
Latest Member: keith price
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+  AudioMasters
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| |-+  Adobe Audition 2.0 & 3.0
| | |-+  Adobe Audition 2.0
| | | |-+  Adobe are not making any new freinds
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Topic: Adobe are not making any new freinds  (Read 10125 times)
Reply #105
« on: February 28, 2006, 02:03:56 PM »
MarkT Offline
Member
*****
Posts: 1469



Just to close this one off:

I have now received links for loopology and the tube compressor, and have access to my profile with all my registrations information in place!

While I am pleased that certain individuals have worked hard to try and resolve my problems, I feel that Adobe  has a real Quality Assurance issue related to new releases. There needs to be far better control over links, updated scripts for customer support and beefed up 2nd line support for the important 2-3 weeks after release. They could have avoided all this  aggravation with a bit better planning. Oh and it isn't enough to get it right in America, the rest of the worls is an important market as well.

If they need any help, my rates are quite reasonable wink
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"Having most of the universe in a form of matter you can't see is fairly embarrassing"

Steven Phillips, professor of astronomy at the University of Bristol
Reply #106
« on: February 28, 2006, 06:31:29 PM »
MusicConductor Offline
Member
*****
Posts: 1294



Quote from: MarkT
...They could have avoided all this  aggravation with a bit better planning. Oh and it isn't enough to get it right in America, the rest of the world is an important market as well.

If they need any help, my rates are quite reasonable wink

Well said, and it's really great news to know that your Audition paraphernalia is finally complete after all these weeks!  You should be commended for your patience and persistence.
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