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Goober Peas · Posted - Fri Dec 06, 2002 1:12 pm

Cool Edit Pro 2/WinXP - everytime I attempt to save as a WMA file, I get the following message: "File is probably in use by another application. Please close the other application and try saving again." The only application running with the file open is Cool Edit Pro. I should explain that this happens under any set of circumstances...including when attempting to save a new file to WMA format...so there's no way (that I can see how) another program could have the file open No problems saving to other formats...only WMA.

Any suggestions?

ozpeter · Location: Australia

There might be some relevant advice in 'Error opening file for output'

- or search the forum for "WMA", there are loads of previous posts mentioning it, while waiting for more expert advice.

- Ozpeter

VoodooRadio · Location: USA

I think Oz is onTO something here..... ;)

edited text: "onto" not ON!

Goober Peas · Posted - Sat Dec 07, 2002 11:36 am

I appreciate the input. I searched for references to WMA prior to posting my question. Yes, there are a large number posts related to WMA, but none that address my question. Have also throughly searched help files and the Syntrillium Knowledge Base. I don't believe the problem is related to sampling, since if I open a WMA file in Cool Edit Pro and then attempt to save it (to any folder) the resulting message is the same, "File is probably in use by another application. Please close the other application and try saving again." Have also tried re-installation of CEP2...makes no difference. The problem seems to be isolated to CEP2 as I have loaded a couple of audio file conversion utilities and they have had no problem saving to WMA file format. I prefer not to use such utilities, as CEP2 does an incredibly good job of preserving file integrity and audio quality while said utilities seem somewhat questionable (the absolute worst is the Microsoft MP3 to WMA conversion utility).

Goober Peas · Posted - Mon Dec 09, 2002 5:23 pm

Hello? Is there ANYONE with a possible solution?

jonrose · Location: USA

Sorry, but I have to sit on the sidelines on this one, since I don't run XP on any of my own machines, and haven't seen this problem on any of my associates' systems, either.

The only thing I can think of is that maybe something stupid is happening with XP itself that might be causing you grief. If this is an audio-only machine, you can just try turning off all the extraneous "system services" that XP is always running and see if that helps. Make sure there isn't anything hiding in the background - turn off your anti-virus software, and turn off System Restore, too! If you've got 'FindFast' running, be sure to turn that piece of junk off, as well.

I know - I'm a lot of help, right? Heh!
Wink

Best of luck, GP! -Jon

Goober Peas · Posted - Mon Dec 09, 2002 8:59 pm

Thanks Jon...your suggestions are appreciated and XP comments are very true...System Restore is simply a dangerous resource hog and File Indexing Service is just a waste. Office's "Fast Find" and OSA.exe are also Microsoft trademark resource hogs that offer nothing positive in return.

I have researched this problem thoroughly and can find no answer. I do have Windows Media Player Series 9 installed and am beginning to think this may be the root of my problem...possibly it replaced a Windows system file or two required by CEP2.

Does anyone else have CEP2 and the Series 9 Media Player installed? If so, can you save to WMA from CEP2?

Syntrillium M.D. · Location: USA

hi Goober. I would recommend emailing directly. They'll be able to troubleshoot this problem with you.

---Syntrillium, M.D.

omarello · Location: Canada

hey Goober,

i am running XP and Series 9 WiMP and CEP2 , and i tried to save a file as WMA and it worked... i havn't tried it really often, but it worked 3 times for me on simple files of my lovley voice.
i am not sure what wrong there. are u sure the files ur trying to save to is not in use by some other background app as someone already suggested????

Goober Peas · Posted - Tue Dec 10, 2002 10:08 pm

Thanks for the suggestions! I took Syntrillium, M.D.'s advice and contacted Syntrillium Support today. Within an hour, they emailed back with the solution to the problem (was related to installation of Windows XP Service Pack 1). Fast and knowledgeable...that's what I call REAL technical support!

Bob K · Location: USA

Syntrillium M.D. · Location: USA

Master Po · Posted - Wed Dec 11, 2002 4:48 pm

(more haiku)

When you think, "service"
Syntrillium rocks their boat...
Others can't keep up.

gpupala · Posted - Wed Dec 11, 2002 7:54 pm

Any chance you could post the answer to your question?

Goober Peas · Posted - Wed Dec 11, 2002 8:40 pm

This is a problem with Service Pack 1 of Windows XP which throws Cool Edit Pro 2.0 off when it tries to install the WMA files required for saving or opening WMA files. This problem only happens if Windows XP is installed and then Windows XP SP1 is installed and then Cool Edit Pro 2.0 is installed. If Cool Edit Pro 2.0 was installed and then XP was updated to SP1, this would not be seen.

So far, here's the only fix we have for this problem (it must be done in EXACTLY this order):

1. Completely shut down Cool Edit Pro and any other running applications.

2. Rename \Windows\ServicePackFiles\i386\WMVCORE2.DLL to WMVCORE2.BAK

3. Check to see if the WMVCORE2.DLL file exists in the \Windows\System32\dllcache folder. (this is a hidden folder) If it exists, rename \Windows\System32\dllcache\WMVCORE2.DLL to WMVCORE2.BAK

4. Rename \Windows\System32\WMVCORE2.DLL to WMVCORE2.BAK
You will get a warning from "windows file protection" that important files were being changed that would effect windows stability. It will probably ask for the Service Pack 1 disk. Hit Cancel and then confirm.

5. Uninstall and then Re-install Cool Edit Pro 2.0.

6. Rename \Windows\System32\WMVCORE2.DLL to WMVCORE2.OLD
You will get a warning from "windows file protection" that important files were being changed that would effect windows stability. It will probably ask for the Service Pack 1 disk. Hit Cancel and then confirm.

7. Rename \Windows\System32\WMVCORE2.BAK to WMVCORE2.DLL

8. Rename \Windows\ServicePackFiles\i386\WMVCORE2.BAK to WMVCORE2.DLL

9. If the file existed in step #3, rename \Windows\System32\dllcache\WMVCORE2.BAK to WMVCORE2.DLL

10. At this time, the problem should be fixed, but it might be a good idea to reinstall XP Service Pack 1.

Hope that helps anyone who may have the problem.
GP

lanceg · Posted - Sat Dec 14, 2002 10:03 am

I have been having this same problem ("File is probably in use") with Windows 2000 when trying to use the Batch function to save WAV files.
It must be relatively new, since nobody reported it before AFAK. Have not yet tried the fix, but I'd assume it's the same or at least related.

lanceg · Posted - Sat Dec 14, 2002 10:40 am

As a follow-up, Win2000 does not have a WMVCORE2.DLL. I found a WMVCORE.DLL file, but it ain't a Windows system file. Some other MS app must have added it. I renamed it and it didn't help the problem.

Goober Peas · Posted - Sat Dec 14, 2002 12:36 pm

wangxy · Posted - Wed Dec 18, 2002 8:21 am

Goober Peas · Posted - Wed Dec 18, 2002 11:28 am

galah · Posted - Sat Jan 04, 2003 4:21 am

Thanks, I was having the same problem with my comp, except it worked with WinXp's SP1 installed??? The problem started after I installed Windows Media Player 9. Your solution fixed the problem so now I am happy again:D

Thanks to you, and thanks to Syntrillium for their top grade customer service!!!!