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 Terratec DMX 6 Fire - can't record in EV
 
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Brad





Posts: 106


Post Posted - Tue Feb 11, 2003 10:43 pm 

Just installed the Terratec DMX 6 Fire with the latest drivers for Windows XP with not too much trouble. Everything so far seems to be working fine except when I go to record in Edit View I can record only one time and then it stops recording. I can hear sound thru the monitors but I don't even get a signal on the CEP level meters. It does this when I first boot up the system and launch CEP and the 6 Fire mixer. I get to record once and that's it. When I try again I just get a flatline, and sound thru the monitors. In multitrack I can record and playback til my hearts content and all sounds great.

In CEP Device Properties "Use this device in edit view" is checked and "Wave Out" and "Wave In" are set with DMX 6Fire Wave in 1st order and all that good stuff.

And is it normal for the CEP meters to be jumping around a decibel or so?

Any Help would be appreciated.

My system:
HP Pavilion 510w.
Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 10 GenuineIntel ~1096 Mhz
BIOS Version/Date Phoenix 3.05, 12/4/2001
SMBIOS Version 2.3

8)
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Brad





Posts: 106


Post Posted - Wed Feb 12, 2003 3:34 pm 

Note to self:

In the Terratec Control Panel, go to Settings and set the Master Clock to 32000 Hz. This will solve the problem. Not sure why, maybe because the driver only supports 32 bit transfer. Also, try reading the manual more thoroughly before posting so hastily.

Thank you self.

You're welcome Brad.

:blush:
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SteveG


Location: United Kingdom


Posts: 6695


Post Posted - Wed Feb 12, 2003 3:45 pm 

Er, if you set the master clock to 32kHz, doesn't that mean that you've rather restricted the available range of sample rates? What were the other options?

(I haven't read the manual for ages... Smile)

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Brad





Posts: 106


Post Posted - Wed Feb 12, 2003 4:30 pm 

SteveG, Thanks for replying! I guess I really don't know what's going on. The Master Clock has the range from 96000 Hz down to 8000 Hz. I just set it at 32000 Hz and it started letting me record in Edit View although CEP 2.0 is set to 44100 Hz. It will let me record in Multitrack when it is set to 44100 Hz but not Edit View.

Tell me how to copy the control panel image to this forum page and I will show you what I have. I could try to write an explanation but I'm afraid it would be too long and perhaps a little confusing on my part.
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SteveG


Location: United Kingdom


Posts: 6695


Post Posted - Wed Feb 12, 2003 4:56 pm 

Brad wrote:
Tell me how to copy the control panel image to this forum page and I will show you what I have. I could try to write an explanation but I'm afraid it would be too long and perhaps a little confusing on my part.

Alt-PrintScrn will take a pasteable 'snapshot' of the active window, but then you have to save this as a jpeg, (or gif?) and put it somewhere that it can be seen directly from the rest of the internet, ie a webserver. At that point, the 'IMG' tag in the forum codes will display it, as long as you provide a complete URL pointing to the file. It may look a little bizarre, but here is a demonstration of this post as far as it's gone so far: (complete with mistake!)

(screenshot demonstration removed - there doesn't seem much point in wasting my server space!)

So if you do all of this, you too can post silly pictures!

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Brad





Posts: 106


Post Posted - Wed Feb 12, 2003 6:02 pm 

Ok, Thanks. Don't have any url to do the copy/paste thingy but here is a link showing the Control Panel http://www.viaarena.com/htmlimages/ter5.jpg

The DMA Buffer Size menu (pulled down) and the Master Clock are the only pull down menus on the Control Panel. The other menu is the Digital Out menu (Partially obscured by the pulled down DMA Buffer Size menu). It has Source and Channel Status Data these settings just "turn on" and don't pull down.

Don't know why I can record in Multitrack, but not Edit View.

I'll be hangin around.

Brad
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Brad





Posts: 106


Post Posted - Wed Feb 12, 2003 7:04 pm 

Just noticed that my Control Panel has a "Samplerate Lock" feature in the Master Clock settings.
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Brad





Posts: 106


Post Posted - Thu Feb 13, 2003 5:57 pm 

Where's Voodoo? Isn't Voodoo a Terratec man?
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VoodooRadio


Location: USA


Posts: 3971


Post Posted - Thu Feb 13, 2003 6:30 pm 

Sorry Brad,
I'm not a Terratec kinda guy. I use a rackmounted 24 bit Seasound Interphase that has both LowZ and 1/4" inputs as well as phantom power. I also offers several monitoring posibilities utilizing multiple outputs. But be warned..... while I can say nothing but good things about Seasound, realize.... they are no longer in business. You CANNOT/WILL NOT get ANY support from anybody. There are a couple of S/S usergroups out there and occasionally someone (versed in programming) will release their own personal upgrade for something. The quality is parallel with other "top quality" cards, but... support of any kind is (sadly) NIL...... Disapprove

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I said Good Day!
Voodoo
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Brad





Posts: 106


Post Posted - Thu Feb 13, 2003 7:20 pm 

Sorry, read on this forum somewhere that you were familiar with Terratec.

O.K. Now I can't record at all, either in Multitrack or Edit View with CEP's sample rate set at 44100 Hz. But if I manually set it to 44099 or 44101 Hz it will let me record. The Terratec Master Clock is set at 44100 Hz.

In CEP's Device Properties the "Supported Formats" box shows all supported formats, one in particular being 44k. Does this only mean 44k or is it just a simplified chart and that it would still support 44.1k (44100 Hz)? Or am I talking about two different things here?

Thanks! Cool
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SteveG


Location: United Kingdom


Posts: 6695


Post Posted - Fri Feb 14, 2003 2:29 am 

As far as I'm aware, you shouldn't lock the master clock to one frequency, because this will prevent you from sampling at any other! And if it isn't locked, then it will be software selected. The only other thing that can really screw this up is to have system sounds turned on, which will promptly reset the clock to a low value and leave it there. If you are trying to record at the same time that a system sound plays, then your recording also gets buggered, because the master clock is used for both.

Anyway, there are a few more things to check...

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Brad





Posts: 106


Post Posted - Fri Feb 14, 2003 9:38 am 

O.K., I think I'm fixed up. All the while I've been trying to record at 32-bit float. So I checked the 16-bit option and it let me record just fine. I thought that I still should be able to record at 32-bit float, so I downloaded the "Device Order" video from synt. and learned a little. I changed the "Get 32-bit audio using:" setting from default; "4-byte PCM" to "4-byte IEEE Float" now it allows me to record in 32-bit float as well as 16-bit in both Multitrack and Edit View.

I hope this is an acceptable fix, as I am not too learned in this area.

SteveG and Voodoo, Thanks for your help.

:D
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Andrew Rose


Location: United Kingdom


Posts: 875


Post Posted - Sun Feb 16, 2003 11:03 am 

Brad wrote:
I changed the "Get 32-bit audio using:" setting from default; "4-byte PCM" to "4-byte IEEE Float" now it allows me to record in 32-bit float as well as 16-bit in both Multitrack and Edit View.

I hope this is an acceptable fix


I had the same problem and that's what worked for me - though like you it took me a while to find it...

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Andrew Rose

www.pristineaudio.co.uk
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SteveG


Location: United Kingdom


Posts: 6695


Post Posted - Sun Feb 16, 2003 12:37 pm 

Brad wrote:
I changed the "Get 32-bit audio using:" setting from default; "4-byte PCM" to "4-byte IEEE Float" now it allows me to record in 32-bit float as well as 16-bit in both Multitrack and Edit View.

I hope this is an acceptable fix, as I am not too learned in this area.

SteveG and Voodoo, Thanks for your help.

:D

As Andrew has confirmed, it's a very acceptable fix, because CEP uses the IEEE 32-bit floating point system!

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Brad





Posts: 106


Post Posted - Sun Feb 16, 2003 2:03 pm 

Cool!

O.K., if I record files in this IEEE format will I still be able to burn the songs to CD? The reason being is because the M.D. said this about the formats: 'Dumbest question ever-burning CD's'

Or I suppose I could just convert the files if not.

Thanks man.
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SteveG


Location: United Kingdom


Posts: 6695


Post Posted - Sun Feb 16, 2003 2:25 pm 

Yes, you have to convert the files - don't let an app like Roxio do it for you. CEP's file conversion works better than anything you'll find in a CD-writing app. But you should do this as the absolutely last step before writing the CD. It's not a problem with CEP2.0's built-in CD-writing app, thought, because the files just won't show up to write if they're in the wrong format.

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signit





Posts: 11


Post Posted - Mon Feb 17, 2003 3:57 am 

I had the same problem ( I think ) and the fix was to untick the "try as wdm" option.

Worked fine for me after that.

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