Problem After Re-Installation ..

 Greetings   -

Have just joined up to this forum ..  I am a very hesitant 'wobbly' pensioner, and was doing my best to get round the ins and outs of Audition 2.0, but I seem to return to CEP 2.0 90% of the time.   I am getting myself some instruction from an expert, and today when he was at my place, I attempted to start Audition .. and the result was the message I have cut and pasted below (which I also pasted in to the 'Live Chat' section of the Adobe Audition web site).  After six or seven messages back and forth .. the expert on the other side realised that it was a 'technical problem' and gave me the 0800 number to talk to a TECHNICAL expert.  Instead of doing this, I thought there might be more than a little wisdom in putting up a request for assistance in a forum .. such as this one .. which appears to have supplied MUCH expert assistance.  Hoping for some 'good news'.

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Needing to re-install my copy of Adobe Audition 2.0 I retrieved my serial number from the Adobe site.  The install went smoothly; but the same problem that has now happened a few times (ie. with the previous installation, and now the new one) occurred.  I receive an alert message saying "The instruction at 0x06ba10e3 referenced memory at 0x00000018.   The memory could not be read.  Click on OK to terminate the program".  All following attempts received the same alert.  Could you please assist .. ?"
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Welcome to the forum.

Hmmm.... ringing Adobe support is all very well, but the operatives only work from cribsheets, and aren't product specialists. Generally, peoples' experience of this process has been, er, less than stellar...

But before we can get any further with this, we'd need some more info. Firstly, what are the circumstances surrounding the re-install? Mainly, was the software specifically uninstalled first, or did something else happen? If you didn't use the Windows uninstaller, then I can guarantee that you will run into all sorts of problems with a re-install - to the point where you might as well say that you can't really do it.

Secondly, if you get memory error messages each time, then I'd say that there are several other possibilities, and pretty much they don't relate to Audition at all, but point either at the obvious - a memory failure - or at some other sort of Operating System failure. And that brings me right back to the circumstances question. At a very minimum, we'd need to know what Operating System you are using, I think, before we could even begin to work out what may be happening here.

The last thing isn't actually related to your problem as such, but just to point out that if you can afford the upgrade (which is relatively cheap), Audition 3 is an altogether better bet as far as stability is concerned, and you'd almost certainly be better off installing that!

Sorry for the delay .. just to say MANY thanks indeed for this advice ..    I'm running around a bit at the moment, but will be uninstalling again with Windows uninstaller (You were absolutely spot on when you mentioned problems with uninstalling the programme with an uninstaller OTHER than Windows ..  I used the unistaller from my Tune-Up Utilities programme, so that was
probably the problem ..   I'm going to be getting to it shortly, so I'll get back to you, if I may, with a thumbs-up or a further query ..  Just wanted to reply and to thank you for your prompt help ..

OK ..  I finally retrieved my serial number .. (It had somehow got lost ..)  and uninstalled again  (this time with the Add/Remove Programmes in Control Panel) I then downloaded a fresh trial version of Audition 2.0 and after entering my serial number and going through the completion and the re-start, everything looked OK  (especially as I had reached the 'Register' section) but on starting the programme, I received the alert "To continue working where you left off, please re-start the programme" [and I'm sorry, but I had forgotten that this alert had appeared before]  .. and then on clicking OK, once again received the alert:  "The instruction at 0x06ba10e3 referenced memory at 0x00000018.   The memory could not be read.  Click on OK to terminate the program". 
My Operating System:  Intel(R)Core(TM)2 Duo CPU E8200 @ 2.66GHz 2.67 GHz,1.97 GB of RAM Physical Address extension
What I find strange, is that I had thought I had 4GB of RAM ..(?) Anyway .. I guess I'm just looking for a way to proceed now .. (?) 

This is a bit of a jump in the dark, but I suggest you try the following before going any further.

Uninstall (using the Windows uninstaller).  Then re-install again.  Then, without starting the application, uninstall and re-install it again.

The thinking here is that something is being left behind from the original installation that is corrupting the new one.  Installing a complete program and then uninstalling it before running it, might just remove the offending bit of code.

Well .. I think I'm feeling kinda beat here I'm afraid  .. I'm pretty sure I HAVE followed your very helpful instructions ..  No luck I'm afraid .. My very grateful thanks to Steve and to Graeme ..  I do have three other DAWs and THEY all seem to be booting up and working OK  ..  So ..  Dunno ..  (?)   Another thing which has just occurred to me is that perhaps I ought to try Adobe Soundbooth .. ?  I purchased Audition 2.0 a couple of years ago .. (this was because, as a voice-over artist I thought I ought to be going for something fully 'professional' .. so that there wouldn't be a chance of me ever getting caught short by having a programme that wasn't 'grown-up' enough.   CEP 2.0 has served me very well, and, although I certainly don't know the programme backwards, I HAVE done twenty or thirty jobs which have yielded up excellent results.  (I suppose I did think that if CEP 2.0 was the Honda Accord, and Audition 2.0 was the
Merc, then I ought to go for the senior version).  Although 85% of the time I just use it for speech, I am a kind of 'weekend singer/songwriter' so that I reasoned I would also want the facility
of a multi-track .. five or six tracks of musical instruments and a vocal  .. or speech with library music and some FX ..   But maybe Soundbooth would give me all I need ..  (?)  I have trial versions of Mixcraft 4; FL Studio 8;  Samplitude SE and Reaper  .. WHY ?? .. you scream ..  Well I guess just like an eight year old dreams about learning to ride a bike .. so the Pensioner would like to learn to fly the 747 ..  I just find DAWs totally fascinating .. (and their endless features leave one agape) ..  This extraordinarily helpful forum, will, I think, become something of a sanctuary for me.

Happy Days .

As usual, I really don't know what I'm talking about, but what rang alarm bells to me was the statement about "downloading the trial version of Audition 2". Was this from a proper Adobe site or was it from somewhere else? I'm just surprised you can still find an official trial version of AA 2.

FWIW, I've used Audition and CE and CEP for years, and still find it better in general than any other DAW program I've tried. My grown up son - I'm a wobbly pensioner too - at the other end of the country has seen AA and various other software, and has ended up with Reaper as his main DAW software.  No doubt price came into it.

Thanks for this ..   Looking back on my message, I realise that I had it all wrong  .. I was convinced .. for some TOTALLY unknown reason, that I did not have my AA 2.0 install programme on my computer ..  Maybe I searched for it too quickly (and was possibly looking in the wrong 'group' folder in my main 'Installation & Download folder'   .. ANYWAY .. it was indeed there and my re-install/s came from there ..   Any more opinions on getting Soundbooth as my 'best bet'  ... (?)

Any more opinions on getting Soundbooth as my 'best bet'  ... (?)

The last time I looked at Soundbooth it was basically the Edit View from Audition without the multitrack. The idea was that you would use it as an accessory to another program (like Premiere).

Cheers

James.

HUGE apologies for coming back all these centuries later .. Many thanks for this James ..
I HAVE in fact now got Soundbooth installed, and am doing my best to get familiar
with the ins and outs of the programme ..