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February 02, 2012, 12:08:50 AM
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Topic: Adobe Audition Site - No Can Access  (Read 139 times)
« on: November 06, 2011, 11:36:52 AM »
runaway Offline
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Posts: 655

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Ever since I moved to win7 x64 and explorer 9 I can no longer access the Adobe Audition forum web site.
I can still access it from my old xp PC

No other site is giving me access problems

Any clues?
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Reply #1
« on: November 06, 2011, 12:31:13 PM »
Stephen Simpson Offline
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There would appear to be 32-bit and 64-bit versions of Internet Explorer 9 - have you tried both?

Just a thought.

All the best.
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Reply #2
« on: November 06, 2011, 12:48:43 PM »
runaway Offline
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Thanks mate  - Doesn't make sense that only one site is giving me grief - I'll wait to see if there are other suggestions before trying that one.
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Reply #3
« on: November 06, 2011, 01:52:22 PM »
Stephen Simpson Offline
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From what you've written I'm guessing that you don't have the 32-bit version on your machine. A word to the wise:

http://www.zdnet.com/blog/networking/installing-32-bit-ie-9-on-64-bit-windows/802

Download the 64-bit version, as the 32-bit version will refuse to install. According to the article, that way you'll get the 32-bit version too.

That's just Microsoft for you...

Edit:

Just found this:

http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/internet-explorer-9-wont-display-some-websites/8f4e6cad-3c4f-e011-8dfc-68b599b31bf5

"There is a bug that causes massive display issues in IE9 if you have Helvetica installed. It will cause display problems on sites that declare Helvetica as the first font (in their CSS)."

and

"Yep, uninstalling Helvetica got rid of the problem with IE9! Additionally, I noticed that it seems to be only an Adobe Type 1 font that causes this problem. "

"I now have an OpenType format Helvetica font and it works just fine with IE9."
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Reply #4
« on: November 06, 2011, 02:11:06 PM »
Wildduck Offline
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Posts: 824



It works here on both 32-bit and 64-bit IE9.

What does cause problems is Windows Explorer, where you can't run the 32-bit version on a 64-bit installation, so that programs that "hook into" the 32-bit version don't work. But that's nothing to do with Runaway's problem.
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Reply #5
« on: November 06, 2011, 02:20:56 PM »
runaway Offline
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Thanks guys

I don't think I have upset anyone at Adobe - now if it was Avid I'd understand - LOL
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Reply #6
« on: November 06, 2011, 03:53:00 PM »
Todd Kopriva Offline
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I've sent a note to the main Adobe forum administrator, pointing him to this thread. Perhaps he can help to troubleshoot.
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Reply #7
« on: November 06, 2011, 04:19:30 PM »
runaway Offline
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Thanks Todd - much appreciated

Bound to be something stupid I guess  rolleyes
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