Syntrillium Backup Forums :: View topic

kylen · Posted - Thu Jun 19, 2003 9:54 am

Hi CEP customers,

I've just been informed by support that VST/DX wrapper usage is unpredictable and unsupported.

I have VST adapter 4.3 (Cakewalk), Spinaudio 1.0, and Directixer 2.3 and they all have some sort of trouble. That's OK, things break from time to time. That's not what this thread is about.

What isn't OK is for Cool Edit Pro not to support wrappers. I've just told support that I understand their current position but would like to speak to someone who can control such things for future releases.

So, CEP customers, is anybody with me ? If you want to use VST wrappers for all of those gorgeous VST effects out there, regardless of whether your wrapper is working at the present time, join me in letting Adobe know what their paying customers want !

I'll let you know where I send my request for VST wrapper support when I find out.

This is a public service announcement. Exercise the [reasonable] power of the customer (you don't have to wear arm bands or anything).:D

kylen

kylen · Posted - Thu Jun 19, 2003 10:26 am

Well Support has replied back twice on this one.

A+ for responsiveness, F- for content and attitude.

The jist of it is don't bother asking, there is no one else to talk to abou this request. So I've been stopped at the support level.

I suppose I could contact sales but now I'm starting to get that 'what is the future' feeling over here...X(

kylen

zemlin · Location: USA

I own the spin audio wrapper (pro) and I fail to see how you can feel that Syntrillium/Adobe has any obligation to its functionallity. It is code written by someone else that converts a VST plugin to DX. If the DX version doesn't work, that's purely an issue with the wrapper. The wrapper is not even in memory (AFAIK) when using a converted plugin.

FWIW, I have not encountered any "issues" with the Spin Audio wrapper Pro. If you're using the freebee version, spend the $40 on the pro version - it's a different animal altogether, FAR better and well worth the $$.

If you have an issue with a wrapper, contact the company that wrote the wrapper!

VoodooRadio · Location: USA

I must be confused, because.... I've used a VST wrapper in both ver 1.2a and the "Demo" of Ver2.0. I'm almost sure that I've seen folks posting on subjects pertaining to using them in ver 2.1. As noone else has posted in this particular thread, there's no way to clarify the matter... yet! Hopefully, someone will come along and clear it up. And... of course, I could trip'n! Shy