Syntrillium M.D.
Location: USA
Posts: 5124
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Posted - Tue Jan 09, 2001 5:07 pm
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Hi there. It sounds like you have a bad install of CE2k. The main question, of course, did you try and remove any of the components of the program manually? Hopefully, this was not the case. In any event, I would recommend downloading a new copy of the CE2K 1.1 demo. Install the demo. Then close all applications and run the registration key that was sent to you from the sales department. Here you will enter your name and serial number. Enter them EXACTLY as they appeared in the sales confirmation email. After that, run the application to make sure it registered properly. Now, if it did, install the plug-ins and then run Cool Edit. Go to Help>Buy Add Ons Now, click on a plugin in the list and then click ENTER SERIAL NUMBER. Do this for both plugins. You should be in business.
---Syntrillium Support
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